Tuesday, November 30, 2010

Motivating the support function

I always used to wonder about solving the mystery of motivating a support function (HR, Finance, administration, security etc) of an organization. Though these categories of people are paid a lesser amount of salary when you compare it with the ‘Billable’ resources, they form the most integral part of completing an organization and often act as engines to drive the company forward. But unfortunately not all organizations give importance to them and seldom take pains to motivate them; they are expected to be a set of self-motivated individuals being the reason!

In the due course of demystifying the motivational parameters for the backbone of an organization, I bumped into the Maslow’s hierarchy of needs. For the ones who are new to it, just refer to the diagram below:



But you cannot have a direct mapping with the hierarchy as it is. Hence, I tried changing it to map it with the dimensions which would probably motivate the support function.



2 comments:

  1. Good work Shreyas... You are really putting the time for some amazing intellectual work, until you fly to the snow land :)

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  2. hehehe... would love to break the 'Death by Management' thots :)

    ReplyDelete